The Lord is our strength and redeemer. Thank you Father for Frances and Frank R. Bell Funeral Home. The love and care for the entire family is evident. Frances may the Lord continue to bless and keep you, your family and company.
First, we would like to thank our Most High God for leading us to call upon Frank R. Bell Funeral Home Inc. after the passing of our beloved mother, the late Harriet Houston. We were also blessed with having you all to serve my mother’s deceased husband, the late John Henry Houston in May 2000. During both of these times of bereavement, Frank R. Bell Funeral Home Inc. staff and the Chief Executive Officer, Frances Bell Henry, treated our family with love, respect, and dignity. During this time, we felt the love and comfort you all showed in preparation of our mother’s burial. We would like to especially thank Ms. Keren for the courtesy she showed as we asked questions. Her quickened response with answers was delightful in spirit. Ms. Olivia was very consistent with details and updates for our family. Last but not least, the Chief Executive Officer, Ms. Frances one whom we refer to as a guardian angel. The comfort, love, and encouragement will never be forgotten. We pray for continued blessings upon Ms. Frances, her family, and staff. Thank you for taking care of our beloved mother. She was cared for for by you all whom are people of God. Thank you for being there so closely and lovingly to our brother Alfonzo Forrest. For we could not be there, but you were. With sincere love, gratitude, and most of all with humbleness, Alfonzo, Lacrecia, Tonya, Jamel. (May 2020)
"First, I want to say that my godmother's funeral turned out beautiful. You and your staff did an amazing job. Everyone was so kind and caring. I called you at a time when I was beside myself, I felt so lost and you were very professional and caring. Secondly, I returned to Frank R. Bell Funeral Home because you served my family in 1976 and I sincerely thank you for being so kind and making sure all was taken care of just as it was forty two years ago.
"I am humbled by the level of care, love and professionalism shown to me and my family. Your staff genuinely felt our pain, loss and embraced us with such compassion and love."
"All your staff welcomed everyone, listened to our needs and went above and beyond to help us. The office and was was very clean and just welcoming."
"My brother was given the best service that was humanly possible. I pray other funeral homes use you as a model."
"I cannot express the sense of relief I felt at the way my husband was laid to rest. True professionals.
"Please continue to give to everyone who need you the wonderful service our family received."
" I liked the great communication and professionalism your staff offered my family and we heard a lot of good things from the community. I would like to say thank you for everything."
"You all made our grieving more bearable. Thanks for your excellent "bed-side" manner."
‘Thank you for having my father and making sure he looked peaceful. Thank you for allowing me to feel like I didn’t have to worry. You guys did such a great job. I truly appreciate it.”
“You have our sincerest thanks on a job well done. For something so painstaking, it was the best experience I could have hoped for considering the circumstances. Thank you Cherisse for your demeanor, attention to detail, sense of humor and most of all compassion.”
“Thank you very much to Jacqueline, Curvelle and Aubrey for making my experience a pleasant one at such a sad time.”
“I wish you were located in North Carolina. I loved the service you provided, and we loved Cory Vaughn!”
“My brother and I were pleased with how beautiful Mom looked. Curvelle is a “star”. She is straight forward, honest, sweet and totally delivered flawlessly. Jacqueline was also amazing and followed up flawlessly to take Mom to her final resting place beautifully. We are pleased, and more importantly, our Lord and Savior is pleased. Thank you!”
“Thanks for making my mother’s sendoff beautiful; it meant everything to me.”
“When I first called, I was told the office hours, but Cherisse was willing to wait for me until I got off work and I was at ease.”
“Thank you Frank R. Bell Funeral Home Staff; there is no one greater. The family and all her friends were beyond pleased. Good job!”
“I experienced a sad time in my life, but the courtesy and professionalism of the staff made it easier to get through, and that made a difference.”
“Excellent compassion and attention to detail. Overall, made this very difficult time tolerable.”
“From the very beginning, you made us feel like we were part of the Frank R. Bell family. We knew we were in good hands. Everything you said you were going to do, you did it.”
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.